Users, both riders and drivers, can register into the Apps via Email, Facebook, Linkedin or Gmail Account and add their contact and personal info.
Users, both riders and drivers, can register into the Apps via Email, Facebook, Linkedin or Gmail Account and add their contact and personal info.
In order to keep personal info secured and to avoid registering of fake profiles we provide a two-step verification process. Riders and Drivers will need to verify their Mobile Numbers via OTP received by SMS and also their email accounts via verification link sent to their email account.
A quick & user friendly way to access all features of the apps. Wallet Balance will show on top along with the Settings icon.
Rider selects his Pickup Location, Destination Address (optional), selects Car Type, Payment Mode & Requests a Driver. The Rider can type the Pickup Location and Destination Address (optional) or can manually drag & pin them on the Map. Rider then needs to select the Car Type from the available Car Types and also the Mode of Payment (Cash or Credit Card). Upon this the Approximate Fare for the trip will be shown. An animated arrow line will show up from the pickup point till location when the start and destination address is set.
Riders may opt not to enter the destination address before booking a ride or may want to change the destination address while they are already on trip inside the car.
Each time a Rider changes the destination, the Driver has right to reject or accept it. Once the Driver is on-line, the System will be able to send him ride requests made by the riders in his range. If a driver has more than one car, he will get an option to select the Car he is going to drive now.
Once the Ride Request button is clicked by Rider, the request is immediately submitted in the App and is sent to all the Drivers in the Range of X Miles/KM’s.
All the Drivers in the range of X Miles/KM’s will receive a notification on their mobile with a countdown screen. They will have option to Accept or Reject/Ignore the incoming ride Request. They will also see the Pickup Location & Destination Address of the requested ride before they can accept the ride.
As soon as the Driver accepts the ride, he will see rider’s pickup location on Map. Then he will drive to the pickup location and mark the status as “Arrived”.
The Driver can view the Rider’s detail and can also contact via SMS or phone call if he wants to ask for directions, etc.
Once the Driver accepts the ride, Rider will see Driver’s Detail on screen and see that he is coming to pick him & can also track driver on the map.
Rider can also Call or SMS Driver, Share the Ride detail on Social Networks or Cancel the Trip if he wants to.
Driver will mark ride status as “Arrived” once he has arrived to the pickup location. A notification will show up on the screen as soon as the Driver has arrived at the pickup location.
Driver can Slide the button to start the Trip once the Rider is in the car and ready for the trip. At this point, the Rider will receive a notification that the Trip has begun.
In-case of emergency or any unfortunate event, the Driver or Rider can contact police on a single click or can click on send message button. Upon this, their exact location with help message will be sent to their 5 contacts.
The Driver can restart the Trip once Rider is back in the vehicle. The Rider will get a notification that his Trip has been resumed.
Once the vehicle has reached the destination, the Driver can slide the button to end the trip. Upon this, the Rider will see in-app notification that the Trip is completed.
You will now come to a page that will request you to fill in details of your Pick Up location, Cab Type and the Hour wise package. Once the choice is made, the user will be shown the inclusive of the package and the fixed fare for the same. Prices per unit of distance and per unit of time after exceeding the chosen package will be also be shown here.
Let’s say a Driver is available for a ride and is driving an empty car. And some passenger just hails at him and want to hire him for a ride. The driver can simply click on Hail Ride Option on the Map and add the destination address. Upon this the fare estimate will be calculated and route will be shown on the map. The driver will start the ride and complete the ride in systematic way. The whole ride will be traced and an invoice will also be prepared at the end. This way drivers can take rides from passengers who may not have Rider App on their phone and still keep storing invoices, ride routes and other details in the System.
Once the driver reaches the pickup location of the passenger, they will have to update that on the application. The Rider immediately gets a notification that reads, “Your Trip has Begun.
When the driver begins the ride, he will get to see the “drop” location of the first person that he must drop. The map navigation will be available for the first drop location, then once that drop is made, the driver will be able to move on to the next drop location. The Rider will receive the notification “Your Trip has been completed”.
An invoice is generated at the end of the trip with the exact details of the trip. This invoice is sent and visible on both the Rider and the Driver apps.
Create your Business Profile. This feature will allow the User to create their own Corporate profile.In case the Rider is traveling for official purposes, he or she can use this profile to make a booking for the ride. The user will get all expense reports, ride details, fare, bills and other expenses in the form of an email on their official ID. If they are booking a personal ride, they can use their normal/personal profile in order to make the booking. The rider will have to select their organization when making the profile. After this, a request for verification is sent across to the Organization. Once the organization has verified the profile, the corporate profile is verified and successfully registered.
The Riders will now be able to make a booking for all their professional or work related travel using these profiles.Rider can choose between the Business profile and personal profile while booking the Ride. After choosing the Business Profile, Rider can choose the purpose of choosing Business Profile like Travel to Airport etc..
A rider can book a ride for a later time also. Let’s say he wants to book a ride to the Airport at 2AM. In this case, he doesn’t have to remember and book a ride at 1.45AM. He can simply schedule the booking for later and the system will Auto Post the ride request at 1.45AM to all drivers in the range of pickup location.
The Airport Surcharge feature will enable you to add a surcharge amount to all the Rides coming from the airport or going to the airport.
The Admin can Geo-fence the area around the airport. When this is done, if a ride originates from within that area or if the drop location falls within that geo-fenced area, the app will automatically add a surcharge value to the ride.
This is a specification that allows the admin to keep a fixed flat rate for a trip from a fixed point A to a fixed point B. For e.g. the admin can choose to keep a flat fare of ‘X’ in between the airport and the railway station which will not vary owing to anything. These two points can also be two cities.
Our Apps Carsmartt calculates the Toll that may come on the route.
The Toll charges gets added to the invoice of the Trip.
If your Drivers have vehicles with Handicap Accessibility, they tick the option as YES in their Profile Screen and thus they will be preferred for Rides requested by Handicap Riders
(Optional – can be turned ON/OFF from Administrator Panel)
Driver can upload & manage his documents like License and NOC form the App itself. Carsmartt will get notified when the documents are uploaded so they can be verified. Driver’s can also manage detail of their vehicles and it’s documents.
Driver can view their trips and earnings in the graphical/statistical format
Drivers and Riders can fund their wallet by using their Credit Card.
All transactions made through the wallet with details are displayed in the Wallet Section.
Rider & Driver can manage their profile details like Photo, Name, Email Address, Mobile number, Preferred Language, Preferred Currency and Places from their Profile Page. They can change their password from Change Password Screen.
Riders & Drivers can invite their friends to join the app. They can simply click on Invite Friends and their Referral Code along with invitation message will be sent to their selected contacts through WhatsApp, Gmail, Skype, Facebook, etc.
Heat View Page will list current & last few hours demand of Rides on the map. The areas with high demand of Riders will be highlighted on map. The Driver can take advantage of this and go to areas that have high demand of Rides.